Terms & Conditions (AGB)

These Terms & Conditions ("Terms") govern all consulting, advisory, and related services provided by Sebastiaan Bäck, trading as Back.Consultancy ("Back.Consultancy", "I", "me"), to any client ("Client", "you") who engages these services. By engaging Back.Consultancy, you accept these Terms.

1. Scope of Services

Services are provided as described in the applicable proposal, statement of work, or engagement letter agreed between Back.Consultancy and the Client. Any changes to scope must be agreed in writing (including email) before additional work begins.

2. Fees, Expenses & Payment

Fees are charged on an hourly, daily, retainer, or fixed-fee basis as agreed per engagement. Unless otherwise stated, invoices are payable within 30 days of the invoice date. Reasonable travel and out-of-pocket expenses are billed separately and require prior approval for amounts exceeding CHF 500. Late payments may incur interest at the statutory rate applicable in Switzerland.

3. Engagement Term, Notice & Cancellation

Engagements run for the period agreed in the applicable proposal. Either party may terminate an ongoing engagement with 30 days' written notice, unless a shorter or longer period is separately agreed. Work performed and expenses incurred up to the termination date remain payable. For fixed-date engagements (e.g. speaking engagements, workshops), cancellation within 14 days of the scheduled date may incur a cancellation fee of up to 50% of the agreed fee.

4. Confidentiality

Both parties agree to keep confidential any non-public information disclosed in connection with an engagement, and to use it solely for the purpose of the engagement. This obligation survives termination of the engagement. A separate mutual non-disclosure agreement may be executed for engagements requiring a higher level of protection.

5. Intellectual Property

Unless otherwise agreed in writing, all reports, strategies, frameworks, and other deliverables prepared specifically for the Client become the Client's property upon full payment. Back.Consultancy retains ownership of its pre-existing methodologies, tools, templates, and general know-how, and may reuse non-confidential, non-client-identifying insights and experience in future engagements.

6. Liability

Services are provided with reasonable skill and care based on information made available by the Client. Back.Consultancy's total liability arising from any engagement is limited to the fees paid for that specific engagement, except in cases of gross negligence, wilful misconduct, or where liability cannot be limited under applicable Swiss law. Back.Consultancy is not liable for indirect, consequential, or lost-profit damages.

7. Data Protection

Any personal data shared in connection with an engagement is processed in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR). Personal data is used solely for delivering the agreed services and is not shared with third parties without consent, except where required by law.

8. Force Majeure

Neither party is liable for delays or failure to perform obligations caused by circumstances beyond its reasonable control, including but not limited to natural disasters, war, government action, or significant illness.

9. Amendments

Back.Consultancy may update these Terms from time to time. The version published on this website at the time an engagement is agreed applies to that engagement.

10. Governing Law & Jurisdiction

These Terms are governed by Swiss law. Any dispute arising from or in connection with an engagement shall be submitted to the exclusive jurisdiction of the competent courts of Switzerland.

11. Contact

Questions about these Terms can be sent via the contact page.

Last updated: August 2026.